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Returns & Exchanges
At Hope Rings, we want you to cherish your jewelry forever, which is why we offer a 30-day window for returns or exchanges on all unworn items. Each piece must be returned in its original packaging to ensure a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully place your rings in their original velvet boxes and secure them inside a padded mailer to prevent damage during transit.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our artisans inspect the returned jewelry, we will process your refund or ship your new exchange within 5-7 business days.